Store Policies

We do our best to help our customers to make good choices in selecting high quality products that meet their individual needs.

In the case where products need to be returned, or are found to be defective, the following store policies are applied:

Service and Restocking Charges

A service and restocking charge of 15% (minimum $10.00) applies to all refunds.

Warranty Claims

Apollo Hobbies does not assume responsibility for defective products or warranty claims.

These matters are handled by the product manufacturers who are solely responsible for repairs or replacement.

Return and warranty information is normally found in the owner's manual for the product. Alternatively, the Internet is a great place to get contact information for the manufacturer of the product. Our links page contains contact information for several hobby manufacturers. You may also try to search on Google for the manufacturer's contact information.

Refunds and Exchanges

Refunds and exchanges are permitted as long as the following conditions are met:

1) You Must Return Your Purchase Within 10 Days From Date of Purchase

2) All Returns and Exchanges Must Be Accompanied by the Original Receipt

3) Packages must be sealed in their original wrap. We do not accept packages that have been opened.